Shipping policy

Shipping Policy

Last updated: March 19, 2025

Order Processing Time

All orders are processed within 1–2 business days (Monday–Friday). Orders placed after 5:00 PM IST or on weekends and public holidays will be processed on the next business day.

Domestic Shipping

We offer standard shipping across India. Once your order is processed, delivery typically takes 3–7 business days, depending on your location. **Shipping charges are calculated at checkout based on the weight and dimensions of your order.

International Shipping

At this time, we do not offer international shipping. We are working towards expanding our services and hope to serve international customers in the near future. If you are looking for a bulk international order, please get in touch with us at team@poptails.in

Shipping Confirmation and Order Tracking

After your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor the status of your delivery through our carrier's website.

Customs, Duties, and Taxes

All applicable taxes are calculated at checkout and included in the total order amount. There are no additional fees upon delivery for domestic orders.

Damages and Issues

Please inspect your order upon reception. If you receive a damaged or defective item, or if you receive the wrong item, contact us immediately at team@poptails.in with your order number and a description of the issue. We will evaluate the situation and correct it promptly.

Returns and Exchanges

For information on returns and exchanges, please refer to our Refund Policy.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at team@poptails.in.

By placing an order with Salternative, you agree to the terms outlined in this Shipping Policy.